The court considered whether or not there was a breach of contract by the defendant Airline, the defendant airline was negligent, the plaintiff is entitled to recover damages and the quantum of damages.

The court held that by offering general damages, the defendant admitted liability.  That by overbooking the flight, they stood a risk of leaving a confirmed passenger which they actually did. In awarding damages, Court should not be swayed by emotions or idiosyncrasies of the parties or of any of them. Courts should look at the circumstances of the loss as the guidelines.